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HCV Case Manager - Murfreesboro Housing Authority

Position Opening: Housing Choice Voucher Case Manager

Murfreesboro Housing Authority seeks a Case Manager to work in the Housing Choice Voucher Program (HCV). The primary purpose of this position is to coordinate and maintain all activity regarding the Section 8 HCV Program Files as assigned. An Associate's Degree and a minimum of two-years of experience with Housing Choice Voucher programs and providing Housing Choice Voucher case management to a diverse population is a plus. An equivalent combination of education and experience may be considered.

Essential Functions

Conducts annual reexamination interviews; receives interim re-determination requests for HCV participant's caseload, as assigned; verifies, analyzes, and enters information into the system; prepares contracts and issues appropriate letters to landlords and tenants as assigned.
Conducts in-depth interviews/discussions with HCV participants to determine the eligibility of applicants and/or assess and identify the service needs of program participants.
Initiates steps necessary to verify the income, assets, and expenses of participants.
Calculates subsidy amounts to be paid on behalf of a family; updates files as necessary.
Coordinates the execution of leases and Housing Assistance Payment Contracts.
Assists in the collection of data for rent reasonableness, utility costs, and general market data; assists in owner and family disputes.
Calculates back charges as needed for overpayment of rental assistant, verifies income, and recalculates appropriate amount; forwards to HCV Director for letter and promissory note preparation.

Required Knowledge, Skills & Abilities

Thorough knowledge of subsidized housing rules and regulations;
Thorough knowledge of Housing & Urban Development (HUD) rules and regulations;
Knowledge of landlord & tenant rights;
Thorough knowledge of accepted consultation and interviewing techniques;
Thorough knowledge of community agencies, facilities, businesses, and services that can be utilized to aid tenants.
Ability to negotiate with lenders on clients' behalf to resolve issues.
Ability to perform mathematical calculations as required for file computations.
Skilled in communicating with all types of people in a wide variety of situations.
Ability to deal effectively with situations that require tact and diplomacy, yet firmness.
Knowledge of MS Word, Excel, PowerPoint, and Outlook; must have the ability to learn other computer software programs as required by assigned tasks.

Equipment Used: Computer, 10-key adding machine, general office equipment

Interested applicants should send resumes to Kris Lord, Murfreesboro Housing Authority, 415 N. Maple St., Murfreesboro, TN 37130, or e-mail Kris. MHA is an EOE.